This is Velotaxi
Velotaxi Frankfurt is a company specializing in the rental of mobile advertising spaces and driver taxis. They not only offer their clients innovative platforms to showcase their brands but also organize events and promotions. Additionally, Velotaxi handles the maintenance of heavy-duty bikes for other businesses, contributing to urban mobility and efficiency.
Christian Kügler, the daily operations manager at Velotaxi Frankfurt, ensures the smooth execution of everyday tasks. He oversees the mechanics and organizes the maintenance processes. “I’m a big fan of digitalization,” says Christian, who played a key role in transitioning the operations to a paperless system.
To tackle the challenges of manual documentation, Velotaxi Frankfurt introduced Lumiform. Our digital tool enables more efficient maintenance processes while providing mobile access at any time.
With Lumiform, we’ve found a practical solution that allows us to efficiently document maintenance processes.
The Challenge
For Velotaxi Frankfurt, the challenge was to make operations more efficient and entirely paperless. “We didn’t have a printer and wanted to handle everything digitally,” recalls Christian. The previous reliance on paper and Excel was cumbersome, especially with only one computer available for two technicians. This caused delays and increased workload.
“It was difficult to coordinate everything with just one computer,” says Christian. The need to make maintenance documentation both efficient and accessible led to the search for a digital solution that could streamline workflows and reduce administrative effort.
Solution and Implementation
Velotaxi Frankfurt chose to implement Lumiform to overcome the challenges of manual documentation. “With Lumiform, we’ve found a practical solution that allows us to efficiently document maintenance processes,” explains Christian.
No assistance was needed during implementation, as Christian notes, “The app explains itself.” Maintenance lists can now be accessed and completed directly on mobile devices, significantly simplifying the process. “It’s definitely more practical because you always have it on your phone,” adds Christian. This flexibility enables technicians to carry out maintenance tasks quickly and efficiently without relying on a central computer.
Benefits and Results
The implementation of Lumiform has brought significant improvements to Velotaxi Frankfurt’s workflows. Switching to digital maintenance documentation has reduced paper consumption by 100%, which is not only environmentally friendly but also lowers operational costs.
“It saved us a lot of hassle,” says Christian, as technicians can now access and complete maintenance lists directly on their mobile devices. This has sped up maintenance processes by 50%, eliminating the need for manual transfers from paper to Excel.
The digital availability of all documentation allows the team to work more efficiently and focus on core tasks. As a result, Velotaxi can enhance customer service and respond to maintenance requests more quickly.
Recommendation
Christian encourages companies still relying on paper to seriously consider switching to digital documentation. “Just give it a try, don’t be too afraid of it,” he advises. The benefits of digitalization, such as time savings and increased efficiency, far outweigh the initial challenges. “Anyone still using paper should definitely make the switch,” emphasizes Christian.
Lumiform offers an affordable and practical solution, particularly valuable for companies looking to optimize their processes. Christian views digitalization as a crucial step to simplify daily work and focus more on essential tasks. “It just makes sense to take the next step,” he adds.
We sincerely thank Velotaxi Frankfurt and Christian Kügler for sharing their insights into their digitalization journey and wish them continued success in optimizing their processes.