Auto repair work order template

Your vehicle information section should capture the VIN number, license plate, make, model, year, color, and current mileage. This detailed documentation helps prevent errors in parts ordering and creates a comprehensive service history that you can reference for future repairs and maintenance recommendations.

Use the template to document initial customer concerns in their own words, then add your diagnostic findings in clear, non-technical language. Include before/after photos of problem areas, itemize all parts and labor separately, and provide estimated completion times. This transparency builds trust and reduces the follow-up calls that interrupt your workflow.

Start by categorizing repairs as safety-critical, maintenance-required, or recommended services. Within each category, list items in order of urgency, with clear price estimates for each. This organization helps customers make informed decisions about what to authorize first while ensuring critical safety issues are top priority than less important repairs.

Use the parts section to record part numbers, quantities, prices, and supplier information for each job. By consistently documenting this information, you can analyze usage patterns over time, identify frequently needed items to keep in stock, and also catch pricing inconsistencies that might be affecting your profit margins on parts sales.