Hotel room amenities checklist

You can customize the checklist by adding sections specific to premium rooms (luxury toiletries, welcome gifts), family rooms (cribs, child-proofing items), or extended stay rooms (kitchenette supplies, additional storage). Maintain the core checklist structure while adding or removing items based on your specific room categories and guest expectations.

Train staff through hands-on demonstrations in actual rooms, showing exactly what to check and acceptable quality standards. Pair new staff with experienced team members for shadowing, and conduct periodic refresher training. Focus on teaching the “why” behind each checklist item so staff understand how their thoroughness directly impacts guest satisfaction.

When discovering missing amenities, immediately replace the items from your housekeeping cart stock. For items not readily available, note the deficiency in your property management system and arrange for prompt delivery before guest arrival. Establish a clear procedure for reporting depleted inventory to prevent future shortages.

Analyze completed checklists to identify patterns of frequently missing or damaged items, allowing you to adjust inventory levels or supplier relationships. Track completion times to optimize staffing schedules and room turnover rates. Use trend data to predict seasonal needs and train staff on commonly overlooked items for continuous improvement.