Hotel room maintenance checklist template

Start with hands-on training in an actual room, demonstrating what to look for in each category. Pair new staff with experienced team members for several inspections. Review completed checklists together to ensure consistency, and provide regular feedback on thoroughness and accuracy to continuously improve inspection quality.

Create a three-tier system: immediate action for safety issues and guest-facing problems, scheduled repairs for functional issues that don’t affect guest experience, and planned updates for cosmetic concerns. This approach balances guest satisfaction with resource management while ensuring critical repairs are addressed promptly.

Use the photo capture feature in the digital checklist to document problems visually. Add specific notes about the location and nature of the issue. Assign severity levels to help with prioritization, and create direct action items that can be assigned to specific team members for follow-up and resolution.

Place the room out of order immediately if issues affect safety or basic functionality. Create a comprehensive repair plan addressing all identified problems. Assign a supervisor to verify repairs before returning the room to inventory. This systematic approach ensures guests never experience substandard accommodations.