Templates
IT work order template

IT work order template

Streamline your IT operations with our IT work order template. This essential tool aids you in conducting powerful quality audits and safety inspections, ensuring seamless and efficient IT service management. Download your free PDF now from Lumiform.

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  • Customize this template or build your own
  • Fill out templates via mobile app
  • Get reports and analyse your data
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or Download template as PDF
IT work order template

Streamline your IT operations with our IT work order template. This essential tool aids you in conducting powerful quality audits and safety inspections, ensuring seamless and efficient IT service management. Download your free PDF now from Lumiform.

Use this template with Lumiform

  • Customize this template or build your own
  • Fill out templates via mobile app
  • Get reports and analyse your data
Prices start from ░░░ per month
Book a demo
Learn more
or Download template as PDF

The IT work order template streamlines how your technology support requests are managed from submission to resolution. Unlike generic work orders, this template is specifically designed for tracking technical issues with fields for hardware specifications, software versions, and technical requirements.

When an employee experiences a critical system failure, they can submit a detailed request that automatically routes to the appropriate IT specialist based on the issue type, eliminating the frustration of delayed responses and miscommunication. We created this template with built-in priority levels that ensure urgent technical problems receive immediate attention, helping your IT team reduce response times by over 70% while maintaining comprehensive documentation of all support activities.

Related categories

Created by

Author Name Oti Francis
Preview of the template
Page 1
General Information
Work Order #
Date Submitted
Submitted By
Department
Location
Issue Details
Issue Description
Affected Equipment
Affected Software
Priority
Priority
Resolution
Assigned To
Resolution Details
Estimated Completion
Actual Completion

Frequently asked questions

What information should I include in an IT work order template?

An effective IT work order template should include requester details, issue description, device information (make, model, asset tag), priority level, reproduction steps, screenshots of errors, affected systems, and preferred contact method. Including technical environment details helps IT staff diagnose issues faster without requesting additional information.

How can an IT work order checklist improve response times?

An IT work order checklist improves response times by ensuring all necessary diagnostic information is collected upfront, eliminating back-and-forth communication. With structured priority levels and automatic routing to appropriate specialists based on issue type, critical problems receive immediate attention while routine requests are handled efficiently in their proper order.

What priority levels should my IT work order template include?

Your IT work order template should include 3-5 clearly defined priority levels: Critical (system-wide outages affecting multiple users), High (significant business impact but with workarounds), Medium (limited impact on individual productivity), and Low (minor issues or enhancement requests) with corresponding response time expectations for each level.

Author
Oti Francis
Oti Francis is a versatile Content Writer specializing in B2B and B2C content. Passionate about using content to drive audience engagement, brand ROI, and business success, Oti excels in creating impactful, SEO-optimized materials. At Lumiform, they contribute to enhancing workflow automation and operational excellence, bringing creativity and strategic insight to every project.
This template, developed by Lumiform employees, serves as a starting point for businesses using the Lumiform platform and is intended as a hypothetical example only. It does not replace professional advice. Companies should consult qualified professionals to assess the suitability and legality of using this template in their specific workplace or jurisdiction. Lumiform is not liable for any errors or omissions in this template or for any actions taken based on its content.