Risk communication plan template

You can tailor this template by adding industry-specific risks, regulatory requirements, and stakeholder groups unique to your field. Modify the key message section to include terminology familiar to your audience, and adjust communication channels to reflect how your stakeholders prefer to receive information. The template’s flexible structure accommodates these customizations while maintaining its core organizational framework.

Activate your risk communication plan as soon as you identify a potential risk that could impact stakeholders or operations. Don’t wait until a situation becomes a full crisis—early, transparent communication helps maintain trust and gives stakeholders time to prepare. The plan should include activation triggers based on risk severity levels, ensuring appropriate response timing for various scenarios.

Avoid delaying communication until you have complete information—share what you know and acknowledge uncertainties. Don’t use technical jargon that confuses recipients or create message inconsistencies across different channels. Resist the urge to downplay risks or make promises you can’t keep. Instead, focus on transparent, factual communication that builds trust even during uncertain situations.